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Frequently Asked Q's
Shipping And Returns
BJ Enterprises and Marketing prides itself on it’s strong warranties, and we provide our exclusive 2-year commercial warranty and a 5 year domestic warranty on commercial vacuum sealers. Our Mini vacuum sealer and our Dual voltage vacuum sealer carry a 1-year replacement warranty, plus all our machines are certified fully compliant with Australian and New Zealand Standards.
We use Australia Post for fast delivery. You should get your order with in 4-5 working days in eastern states and 7 – 10 working days in western states. PLEASE NOTE: Sico machines are all shipped direct to you from New Zealand and these models will take up to 14 days to ship Australia wide. All orders are tracked to your door. You are safe in the knowledge that when you purchase from us your product is already in Australia or New Zealand, is ISO compliant, and fully backed by our excellent customer service and exclusive warranty.
We also carry all the spare parts you may need; simply complete the warranty registration so your details are already filed in our system to ensure a smooth and simple process.
During the BJ Enterprises warranty period, all defects will be repaired or replaced solely at the discretion of BJ Enterprises without charge. Any repaired or replaced parts are then under warranty for the remainder of the warranty period.
Please contact us to discuss the best method of returning your unit to us. In the event of a warranty claim, proof of purchase from BJ Enterprises and Marketing or C & M Marketing will be required.
3 Ways To Pay
It’s easy to pay online using eWay for secure credit card purchase using VISA and MasterCard. Or you can use your existing PayPal account. We also offer direct debit to our account but this can slow down the delivery time due to money transfer times
VISA & MasterCard via eWay
Pay with PayPal
Direct Debit into our Account